How long for mods to reply

sofo
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i pmed mods but no reply and i have setings so i can recive messages, how long does it take normaly for mods to replay on pm, do i need to do it again or just wait few more Days? i payed lifetime cs go and need help to get access to it,
KermitTheFrog
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Pm Zim. he will be able to help you with getting access. he will need your payment info in the message.