Sorry, we can’t complete your purchase at this time Please return to the merchant.

iBlackTeal
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30-11-2018, 20:54
Hello, I'm having trouble to purchasing aimware, when I'm redirected to my paypal account after marking the purchase options (1. 19.99 CHF for 30 Day, 2. with Credit Card or PayPal fund 3. Forum username: iBlackTeal, 4. Purchase now: Purchase Now), I'm redirected to the paypal site, asks me to login to my account, but the following error appears: "Sorry, we can not complete your purchase at this time Please return to the merchant." and i have a registered credit card and funds on paypal.
Print: https://prnt.sc/lo4tdq
(I am Brazilian)
arpac
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30-11-2018, 20:58
Do you have enough funds on your creditcard/paypal?
iBlackTeal
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30-11-2018, 21:04
Only in BRL, I have 90 BRL which equals 28.05 CHF in my PayPal funds...
arpac
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30-11-2018, 21:27
Can you try to convert the currency to CHF?
iBlackTeal
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30-11-2018, 21:32
'arpac' pid='382426' dateline='1543613249' wrote:
Can you try to convert the currency to CHF?


It says: "Currency conversions are not yet available for PayPal accounts in Brazil, Argentina, and Malaysia."
Will I have to add it again only in CHF then?
arpac
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30-11-2018, 21:35
Yeah, try to add the currency again.