trouble getting back into my (main) account

nputnam12
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the account which I purchased hacks on (nputnam10) had already been signed in since I'd purchased hacks before and I purchased them again but didn't know my password when I went to sign in and tried to reset my password. When I tried to reset my password I got the activation code and put it in, but when I got the message saying I would get a password emailed to me I didn't recieve a password so I'm locked out of my account with the time on my hacks expiring so the faster the response I could get the better.

Thank you and have a nice day.
okiii
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We will look into this