Hardware ID doesn't match

leolelo
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Hello,

Just bought a csgo subscription again after my old one expired and when i try to log in it show an error message:

https://gyazo.com/cced257445303a50c871d5aab4e23063

My Hardware ID doesn't match?

I changed my Graphic Card inbetween, is that the source of this problem?
Can you please fix this?

Thanks in advance,
leolelo

Zim
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VIP panel, put a HWID reset request

MikeJones
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In the future please do not post such threads in Pre-Sale Support. Post in VIP forums.

Thank you.