Hardware ID doesn't match

leolelo
Registered
Posts: 4
Threads: 2
Joined: Apr 2015
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26-11-2015, 21:10
Hello,

Just bought a csgo subscription again after my old one expired and when i try to log in it show an error message:

https://gyazo.com/cced257445303a50c871d5aab4e23063

My Hardware ID doesn't match?

I changed my Graphic Card inbetween, is that the source of this problem?
Can you please fix this?

Thanks in advance,
leolelo
Zim
Administrator
Posts: 10,836
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Joined: Feb 2014
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26-11-2015, 21:28
VIP panel, put a HWID reset request
MikeJones
Banned
Posts: 4,814
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26-11-2015, 21:44
In the future please do not post such threads in Pre-Sale Support. Post in VIP forums.

Thank you.