users cannot login to their accounts

kalma912
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have a few friends that apparently cant login to their accounts, so I am hesitant to purchase my own aimware VIP. any update here from the admins?
zesshy
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Don’t hesitate buying it, you’re most likely not going to have any problem and if you do, we’ll help you.
kalma912
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zesshy wrote:Don’t hesitate buying it, you’re most likely not going to have any problem and if you do, we’ll help you.

I understand that, but what about their accounts? One of my friends had like 1-2 weeks left on their subscription. They don't know how to contact you since they cannot login. What do they do?
Mr.Wizard
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kalma912 wrote:
zesshy wrote:Don’t hesitate buying it, you’re most likely not going to have any problem and if you do, we’ll help you.

I understand that, but what about their accounts? One of my friends had like 1-2 weeks left on their subscription. They don't know how to contact you since they cannot login. What do they do?
Tell them to make a new acc and then contact staff also they will need transaction ID etc to make sure that accs belong to them.